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Intercultural Communication

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The letter (attached) was originally written by an American supervisor to her Asian secretary. It had caused some controversy because the Asian secretary, who had a college degree, thought it was very rude and insulting. What happened later was that the boss-employee relationship deteriorated to such an extent that the secretary finally resigned.

Write a memo: a) critiquing the letter in terms of content, expressions, style, rhetorical strategy, etc. using the knowledge about intercultural communication and b) offering suggestions as to how to revise the letter to make it "culturally sound."

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The response addresses the queries posted in 495 words with references.

// Memorandum is a communication device that helps in recording events. It is widely used for offices or business purpose. Through this memorandum we would comment on the importance of Intercultural Communication. While writing a memo we have to follow a format like given below.//

Intercultural communication



From: ABC

Date: November 2, 2007

Subject: Suggestions to revise the letter.

// Memo always starts with a short introduction of about the issue being tackled. Here, we would describe the problem.//


This is a letter regarding the problems about original memorandum. There is need to revise the letter to be culturally sound. All the aspects are considered as to make the letter more influential and effective.

// The ...

Solution Summary

342 Words, APA Format

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Intercultural Communication in the Workplace Paper
Many companies face communication issues with their employees the world becomes more globalized. In order for a company to be successful now, the company must now pay more attention to a diversified workforce. It is important for a company to know their employees and how they will handle communication issues in all areas of the workplace. This includes professionalism too.

An example was given regarding a performance issue between a manager and their associate.

Need help starting/structuring an outline an Intercultural Communication in the Workplace Paper

This assignment asks you to describe, explain, and rectify a situation that illustrates an intercultural communication issue within a work environment that you may have experienced or witnessed. The paper should include the following:

A full description of the communication issue. Describe the context, the principal players, and the outcome of the situation. Be attentive to verbal and nonverbal components in the experience you describe.
For example, I had a situation in which a Caucasian manager was having an issue in not understanding why her Native American associate would not look directly into her face when she would be coaching her. The manager became upset because the associate would not look at her; she just kept her head bowed.
When the associate continued with this behavior; the manager forced the associate to look at her. This caused humiliation for the Native American associate. I was approached by the manager afterwards because this had happened several times and she could not understand why the associate did not look at her. After further consulting and research, I was able to provide the answer to the manager as to why the associate kept her head bowed.

A diagnosis of the communication issue. Using two outside sources, research the cultural norms of the principal players involved in the given situation. Explain how these cultural norms may have impacted the communication transaction.

Strategies for dealing with the issue. Using your text, provide several recommendations that would have prevented the issue and paved the way for more effective communication.

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