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A Taxonomy of Stakeholders

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Referencing the article "A Taxonomy of Stakeholders: Human Roles in System Development" (Ian F. Alexander
Scenario Plus Ltd. & City University, UK), analyze and answer the following questions:

What portions of the article were prominent to you? Which aspect of the article did you find beneficial?
Do you have any concerns that are perhaps not addressed in the article?
How would you handle those concerns?
What are the main ideas of the article?

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This posting discusses aspects of the article "A Taxonomy of Stakeholders".

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The potions of the article that were prominent to me were the onion diagram and the Volere stakeholder classification. These are required to understand the core of the article. The onion diagram shows different slots having stakeholder roles in four circles centered on the product. The aspect of the article I find beneficial is that the onion diagram shows many users or stakeholders interested in the product. I assume that the product is a system such as an ERP. Otherwise, it can be software for a large organization. The use of the Volere model for the onion diagram is useful. It draws my attention to the wider environment, the containing system, and our system, What is beneficial is that this article draws my attention to stakeholders I had never thought about. For example, the wider environment can include opponents of the system and public opinion. Also, the article drew my attention to the wide variety of developers of the system. I had not considered the requirement for engineers, business analysts, and testing specialists to be developers. Also, I had never considered the possibility of a large number of specialists to be a consultant.

The concerns that are not addressed in the article are that in a normal organization, the system is made available ...

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Kasim Johar, MBA
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  • MBA, Indian Institute of Social Welfare and Business Management
  • BSc, University of Calcutta
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