Information Systems: Business Process Re-engineering

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The first step of business process re-engineering is to define the business process. This involves listing the current state of the roles, work activities, workflows, and reporting activities (1). This step is linked to the ERP implementation first phase where the system is selected, and researched, a project team is set up, and detailed system requirements are described. The second step of business process re-engineering involves analyzing business processes. This means identifying gaps, and strategic disconnects for improving organizational effectiveness and operational efficiency. In the ERP implementation second phase, the detailed requirements and an understanding of the present workflows are developed for creating a detailed design for the new ERP system. The purpose of this is to ensure that the stakeholders accept the new system and take full advantage of it. In the third step of the business process re-engineering improvement opportunities are identified and analyzed. These opportunities are validated to address the gaps, root causes, and strategic transformational opportunities that are not linked to the current process. In the third phase of ERP implementation, the development phase commences. This means configuring and customizing software to support the redesigned process. In this phase integration with ...