Explore BrainMass

Explore BrainMass

    Help Desk

    Not what you're looking for? Search our solutions OR ask your own Custom question.

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    You are the first-level help desk technician at a medium-sized company. Your job is to handle the initial calls from company computer users with personal computer related problems. Develop a flowchart to determine the cause of problems with the users' personal computers (PCs). Use these possible outcomes: PC not plugged in, no power to PC, monitor not plugged in, no power to monitor, monitor not connected to PC, etc. Your Visio diagram should contain at least six possible outcomes in the form of a decision tree. You will only need to use the Starting oblongs, Flowchart Decision Diamond, Process Rectangle, and the Termination Oblong.

    © BrainMass Inc. brainmass.com October 5, 2022, 1:37 am ad1c9bdddf

    Solution Preview

    I have tried to provide sufficient information for you to complete your assignment. If you use this material in your work, please remember to cite BrainMass properly.

    Remember that my job as an OTA is NOT to complete the work for you, but to provide you with ideas, definitions, research help, and instructions on how you should approach the assignment. It is important to remember that I am an Online Teaching Assistant and my role is to ...

    Solution Summary

    Help Desk call flow chart