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    Metrics for CRM software development

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    Research at least one possible metric (Business or Technology) that you will use in a project plan for a "Customer Relationship Management Software Development." What are the advantages and disadvantages of these metrics?

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    https://brainmass.com/computer-science/error-detection-correction/metrics-for-crm-software-development-383264

    Solution Summary

    This solution discusses a set of metrics that can be used in a project plan for customer relationship management software development. The advantages and disadvantages of these metrics are discussed in detail.

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