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Evaluating an organization's culture

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One of the ways to assess organisational culture is to map where a given organisation falls on a set of different spectra. Typical features of organisational culture include:
- Innovation and risk taking
- Attention to detail
- Outcome orientation
- People orientation
- Team orientation
- Aggressiveness
- Stability (in contrast to readiness to grow)

Submit a document in which you use these features of organisational culture to characterize the prevailing culture of your organisation (or of an organisation you know well). Instead of evaluating this organisation's overall culture as 'good' or 'bad', evaluate the organisation with regard to each of the seven features. Explain which of these aspects of your organisation you like in their present form, which you would change and your recommendations for an intervention to bring about that change.

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I work for a strategy-consulting firm that advises companies, especially in the technology space to overcome growth and revenue related challenges. The firm has around 100 employees, located across USA, UK and Singapore and has clients across the globe, ranging from Fortune 500 companies to startups.

Let us evaluate the firm on each of these criteria:

Innovation and risk taking: The company operates in the highly dynamic and rapidly changing technology industry and thus, in order to keep pace with the rapid transitions in the industry, innovation and risk taking is a critical success factor for the company. In the absence of innovation, creativity and risk taking abilities, the consulting firm would not be able to win clients and offer them strong value proposition. The company scores quite high in terms of innovation and risk taking capability. The top management, especially the CEO, encourages employees to think out of the box, provides them flexibility and decision making authority to take decisions on their own. The company also encourages such innovative thinking by rewarding for superior performance. In consulting business, employees on client site need to survive in a dynamic environment and make key decisions quickly. Hence, risk and innovation or creativity is an integral ...

Solution Summary

This solution evaluates the culture of a consulting organization.

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Create a framework for an ethical organization of your own design. The ethical framework will include a description of the organization, the organization's mission and values statements, a code of ethics, a description of the organization's culture, the leadership approach, and methods of oversight. You will be introduced to these concepts and terms throughout the course; your readings and activities will help prepare you to design this ethical framework.


2.Description of the Organization: Expand and incorporate feedback from Building an Ethical Organization Part I.

3.Mission Statement: Expand and incorporate feedback from Building an Ethical Organization Part I.

4.Values Statement: Expand and incorporate feedback from Building an Ethical Organization Part I.

5.Code of Ethics: List your organization's code of ethics, with a minimum of ten items. How does the code inspire a tangible outcome from employees? How is it related to the mission and values of the organization?

6.Organizational Culture: What type of culture do you plan to foster and how? How will the culture institutionalize the organization's values?

7.Leadership: What approach to leadership will you take? How will you develop and maintain organizational culture as a leader? What is your moral responsibility as a leader?

8.Oversight: How will you measure your organization's performance in maintaining an ethical standard? What structures or systems will you put in place for oversight?


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