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Quality Management Plan

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You have already generated a project charter, a project schedule, and a cost estimate for the TopLiance Corporation, which sells home appliances. They have over 50 sales agents across multiple states. They have decided to implement an on-line sales program. The new Internet based sales program is expected to increase the sales volume and enhance the profit margin.

For this assignment, you are expected to do the following:

List business and IT risks specific to developing and operating a web site to sell appliances over the Internet.
Explain how to mitigate each these risks.
Create a risk matrix
Develop a list of quality metrics
Create a quality management plan

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Solution Summary

Quality Management Plan is evaluated.

See Also This Related BrainMass Solution

Quality Management Plan for Baderman Island Virtual Organization

See attached files.

Developing the Quality Management Plan

Resources: Quality Management Plan Outline, Project Memo, and Baderman Island Virtual Organization

Use the Quality Management Plan Outline to develop a Quality Management Plan for the Baderman Island project.

Please help:
Write the plan.
Include all pertinent charts and diagrams in the plan.
Create a measurement plan determining project success.
Address how returns on investment and payback period are used to evaluate the project's success.
Describe how project management and process improvement are related. Explain the relationship between the two and how they might affect each other. Explain what you would have done differently as a result of your lessons learned assessment.

Format your plan according to APA guidelines.

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