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Quality and Risk Management Plans

You have already generated a project charter, a project schedule, and a cost estimate for the TopLiance Corporation, which sells home appliances. They have over 50 sales agents across multiple states. They have decided to implement an on-line sales program. The new Internet based sales program is expected to increase the sales volume and enhance the profit margin.

For this assignment, you are expected to generate the following:

1. A Project Quality Management Plan (be sure to address quality planning, quality assurance, and quality control).

2. A Project Risk Management Plan.

Hint: Demonstrate that you understand the importance of quality management plan and risk management plan. Also show that you can convert theory into practice and come up with realistic plans.

Solution Preview

Please see response attached, which is also presented below, including one supporting document. I hope this helps and take care.

RESPONSE:
For this assignment, you are expected to generate the following:

1. A Project Quality Management Plan (be sure to address quality planning, quality assurance, and quality control). Hint: Demonstrate that you understand the importance of quality management plan and risk management plan. Also show that you can convert theory into practice and come up with realistic plans.

First, let's look at an overview of what a project quality plan is and then a template of a plan that all you need to do is fill in. The design converts theory into practice and once filed in with your company information, it will be a realistic plan.

Overview: Project Quality Plan

Purpose
The purpose of the Project Quality Plan is to define how the supplier intends to deliver products that meet the customer's quality expectations and the supplier's quality standards.

Fitness for purpose checklist:
· Does the plan clearly define ways in which the customer's quality expectations will be met?
· Are the defined ways sufficient to achieve the required quality?
· Are responsibilities for quality defined up to a level that is independent of the project and project manager?
· Does the plan conform to the corporate quality policy?

Composition:
The Project Quality Plan should contain:
· Customer quality expectations
· Acceptance criteria, a prioritised list of criteria for the final product(s) that must be met before the customer will accept the final product(s).
· Quality responsibilities, who is responsible for each of the aspect of quality of the final product(s)
· Reference to any standards that need to be met
· The quality-control and audit processes to be applied to project management
· Quality-control and audit process requirements for specialist work
· Change management procedures
· Configuration management plan
· Any tools to be used to ensure quality. Derivation
· Customers quality expectations and requirements
· Organisational or programme quality management system and standards
· Configuration management and change control requirements

Notes:
The document will be part of the text in the Project Initiation Document (See exemplar to fill out below)
The Project Owner/board is responsible for the quality of the end-product but may delegate some of the tasks to others, however, delegation to the project manager would be inappropriate as he is not independent of the project team.
The Project Manager is responsible for the quality of the development activities but some tasks may be delegated to other team members.
The Project Quality Plan will need to take account of any internal or external standards that are applicable to the project, e.g. ISO standards

Organization Name
QUALITY PLAN
Project Name

Prepared by: Your Name
Version: Version Number
Document Id: Reference Number or ...

Solution Summary

In reference to the case scenario of TopLiance Corporation, this solution explains a Project Quality Management Plan (included quality planning, quality assurance, and quality control) and a Project Risk Management Plan through illustrative examples. It clearly demonstrates an understanding of the importance of both the quality management plan and the risk management plan, and converts theory into practice through realistic plans. Supplemented with an exceptional example of a "Risk Management Plan."

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