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UPS: Impression of the operation; Define competitive advantage and strategy

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Using your readings, the Library, and the Internet, write responses to each of the following:

What is your impression of the operation of UPS?
Conduct a SWOT Analysis of UPS to be submitted in an MS Word table.

Define competitive advantage and competitive strategy. Does UPS have a competitive advantage and/or a competitive strategy? Justify your answer.

Choose one UPS product (http://www.ups.com/search/navigate). Describe the components of this product value chain.
What strategic alternatives are open to UPS? Explain and justify your answer.

Impression (10 points)
SWOT (20 points)
Competitive advantage and competitive strategy definitions (10 points)
Competitive advantage and competitive strategy at UPS (20 points)
Value chain for an UPS product (20 points)
Strategies (20 points)

All reference must be cited in APA format

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Solution Preview

The response addresses the queries posted in 812 words with references.

//United Parcel Services is a multi billion dollar company and is known as the world's largest package delivery company, which provides specialized transportation and logistics. In the paper, the discussion is based on company's various aspects such as its impression, SWOT analysis, competitive advantage and strategy, to understand the functions in an efficient manner// `

The impression of the operation in UPS has an advanced and effective approach, which provides better services to its customers in the mean time. The packaging system of the company is designed in an efficient manner, to improve the consistency in the business. The operations of UPS are mainly divided into three segments: U.S. Domestic Package operations, International Package operations and Supply chain & freight operations. The operation of UPS is well developed and works efficiently to sustain in the business market. The company is known as the leading player in operations of supply chain management (About UPS, 2010).

SWOT Analysis


Supply chain
Travelling sales problem
Market Capitalization
Competition (FedEx, DHL).

Support sales activities
Idle interactions
Increasing in Information
Lack of information


Supply Chain: The main and foremost strengthening part for ...

Solution Summary

The experts impression of the operating of UPS is given. The solution provides a definition for competitive advantage and competitive strategy in relation to UPS. A SWOT analysis is given.