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Organizational power and stress

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A. Address the following concepts

FOR DELL, INC and WATSON PHARMACEUTICALS

1) Compare and contrast the perception of organizational power and
politics among the team members organization.

2) Compile a list of strategies for managing stress.

3) Evaluate the business and ethical considerations of operating
organizations on a global scale.

4) Assess the evolutionary trends in organizational behavior how they
might impact organizations.

Include all references please. Thanks so much;)

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Solution Summary

This explains various concepts of organizations behaviour such as power, stress, ethics etc. by taking the case studies of Dell and Watson Parmaceuticals

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Address the following concepts

FOR DELL, INC and WATSON PHARMACEUTICALS

1) Compare and contrast the perception of organizational power and
politics among the team members organization.

Leaders can have power because of their individual traits, the positions they hold, or a combination of both. Researchers have identified five sources of power vested in the individual:

? legitimate power

? reward power

? coercive power

? expert power

? referent power

The effectiveness of such power sources depends on whether or not they are vested by the organization. For example, legitimate power is conveyed by position, and if that position disappears, so does the power. Similarly, if systems of rewards or punishment are taken away by the organization, a leader relying on those sources of power loses access to those powers. Conversely, expert and referent power are personal, and can not be taken away by the organization.
Finkelstein (1992) has also identified the sources of CEO power. Let us discuss each power one by one:

.

Case of Watson

Watson Pharmaceuticals, Inc., headquartered in Corona, California, is a leading specialty pharmaceutical company that develops, manufactures, markets and distributes brand and generic pharmaceutical products. With one of the broadest product offerings in the U.S. generics industry and a track record of service excellence, Watson has earned a solid reputation as a reliable and low-cost provider of quality pharmaceutical products.
(Wikipedia)

The organization power of Watson is driven by its core Values

Quality - We make quality the cornerstone of all activities and commit ourselves to the highest standards in our products and services. We strive for excellence by continuously improving all that we do.

Integrity - We are honest, respectful, and forthright in our actions. We adhere to the highest ethical standards of business conduct; protecting the best interest of our employees, our communities, and our environment.

Teamwork - We achieve the best result by working together. We share ownership, treat one another with respect, and communicate openly.

Customer Service - We respect the needs and expectations of our internal and external customers. We commit to provide the products our customers demand, with the service they expect, from the people they can depend on.

Leadership - We all lead by example in what we do. We take responsibility, provide guidance, and engage and inspire one another to achieve our full potential.

(Watson, 2008)

Hence it strives for quality, integrity, teamwork and leadership. In Watson there is more of structural power which derives from authority. Structural power has also been referred to as hierarchical or legitimate power.

Case of Dell

Michael Dell founded Dell Computer Corporation in 1984 with a simple vision and business concept - that personal computers can be built to order and sold directly to consumers. Hence power and politics in Dell is influenced by charismatic leadership of Michael Dell. There is more of ownership power at Dell. As Michael Dell, the CEO has ownership power. Power is likely to accrue to those CEOs who maintain ownership positions in the firms they serve since they, in effect, represent both management and shareholders.

2) Compile a list of strategies for managing stress.

'Stress' is defined as a response of the human body to a felt need. When one is hungry and there is an urge to eat food, the body is in a state of stress, which disappears when the need is fulfilled. This definition suggests that stress is a desirable condition, making one move towards fulfillment of needs. This is partly true. Stress occurs also when the need arises out of fear and the urge is to run and escape. This may sometimes, be not possible. In that case, there is no movement, the need remains unfulfilled and the stress condition does not disappear. Stress is identified as of two kinds. One is called EuStress, which is the condition in which there is drive and effort to fulfil the needs. Motivation is high. Achievement is seen as possible. The situation is challenging. Stress disappears when the need is fulfilled. There is success. The other is DiStress, which is the condition when there is a sense of helplessness in being able to achieve. The feeling is of frustration. There is no success. May be, there is no attempt even, because success is seen as impossible. The stress condition remains.
(indiainfoline)
As the boss, one can ensure that subordinates are not put to undue stress and also that they are helped to get out of stress situations as quickly as possible. The steps are

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Recognise the stress levels
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Show concern
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Encourage talking
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Listen
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Empathise
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Explain and show how it can be done
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Reassure
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Provide support
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Discuss and involve them in decisions
*

...

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