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HR Strategy and Customer Satisfaction

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The company's core competencies should be focused on satisfying customer needs or preferences in order to achieve above average returns.

In integrating HR strategy into a company's business strategy, especially as HR is considered an internal function, what customer should the HR strategy be focused on satisfying?

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This solution discusses who is HR's customer that they should focus on satisfying.

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Hope this helps. Please let me know if you have any questions.

HR should be focused on satisfying the end customer, ultimately. Although one could argue that HR serves to fulfill its' ...

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