HR Strategy and Customer Satisfaction
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The company's core competencies should be focused on satisfying customer needs or preferences in order to achieve above average returns.
In integrating HR strategy into a company's business strategy, especially as HR is considered an internal function, what customer should the HR strategy be focused on satisfying?
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This solution discusses who is HR's customer that they should focus on satisfying.
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HR should be focused on satisfying the end customer, ultimately. Although one could argue that HR serves to fulfill its' ...
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