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Fantastik Lil' Pancakes (FLP or Flippers)

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While implementing their new LMS, Fantastik Lil' Pancakes (FLP or Flippers), a pancake emporium, has also implemented social networking sites, text messaging, internal wikis and blogs. They want to use "native" content inside of their learning management system. You also have heard about several franchise owners who have created home-made videos to provide key training points via YouTube to their new employees. Describe risks and ethical issues for using this content "as is" in a community of practice format versus providing a validation process taking subject matter experts from other work (or delaying the use of the content significantly). What would your recommend?

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Solution Summary

This solution discusses the risks involved with Fantastik Lil' Pancakes (FLP or Flippers) using home-made videos to provide key training points via YouTube to their new employees. We also discuss the problems with a validation format when using this type of content.

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Describe risks and ethical issues for using this content "as is" in a community of practice format versus providing a validation process taking subject matter experts from other work (or delaying the use of the content significantly). What would your recommend?

One of the problems with homemade videos is that the content turns into content that can be largely subjective. We have to watch a few things with homemade content. One of the main issues is that because there is no stringent validation practice, we could have content based on a person's opinion as opposed to content that is either factual or in the best interest of the company (ideally we would want both). We therefore have to take into consideration the risks of having content that may ...

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