Explore BrainMass

Explore BrainMass

    Develop a graph to show status of call center.

    Not what you're looking for? Search our solutions OR ask your own Custom question.

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    A call center has the following inputs to track.
    1.Calls into the call center per hour
    2.Agents answering the phones per hour
    3.Calls that are not answered for a short time period. Delayed time in minuets
    4.Abandon calls per hour (customers that call and then hang up after short period of time on hold).

    My assignment is to develope a graph which shows these inputs and the results in an easy to follow form. A trend line is also required to track at least 3 variables.

    © BrainMass Inc. brainmass.com March 6, 2023, 1:19 pm ad1c9bdddf

    Solution Summary

    The expert develops a graph to show a status of a call center.