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Caterpilla: Performance Consultant's Strategic Influence

View the clip on about Caterpillar- Running Learning Like a Business (2:37)
http://www.youtube.com/watch?v=WdZcV3SxCzM&feature=related

Comment on Dave Vance's (former President of Caterpillar University) view of performance consulting.

What parts of his discussion point out the strategic influence a performance consultant needs to possess within an organization?

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Mr. Vance points out the importance of a performance consultant making a complete plan based on a well-articulated business plan, involving all the key leaders. This plan needs to be laid out clearly in advance. An enormous component of this plan is ...

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