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Determining if an IT project supports goals and objectives

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An organization had a history of making regular investments in IT acquisition projects. It consistently spent more on IT acquisitions than its competitors but seemed to gain no advantage from doing so. Its executive committee became concerned with whether and to what extent the projects were actually supporting the organization's strategic goals and objectives. The executive committee decided to hire expert consultants to determine how well each on-going and proposed IT project supports or will support the organization's strategic goals and objectives.

(a) How should the consultants determine if, and how well, each IT project supports the strategic goals and objectives?
(b) What information should the consultants provide to the executive committee to support the consultant's conclusion of how well, if at all, an IT project supports the strategic goals and objectives?

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Solution Summary

An organization had a history of making regular investments in IT acquisition projects. It consistently spent more on IT acquisitions than its competitors but seemed to gain no advantage from doing so. Its executive committee became concerned with whether and to what extent the projects were actually supporting the organization's strategic goals and objectives. The executive committee decided to hire expert consultants to determine how well each on-going and proposed IT project supports or will support the organization's strategic goals and objectives.

(a) How should the consultants determine if, and how well, each IT project supports the strategic goals and objectives?
(b) What information should the consultants provide to the executive committee to support the consultant's conclusion of how well, if at all, an IT project supports the strategic goals and objectives?

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(a) How should the consultants determine if, and how well, each IT project supports the strategic goals and objectives?

In this scenario, it's already been established that there is a great deal of doubt as to the IT acquisition projects that are being undertaken. This shows that the proper combination of analyses are not being performed because there is doubt. If the IT acquisition projects were being properly analyzed on a case by case basis, there would be no doubt because the IT projects that did not meet the qualifying criteria would have been rejected instead of undertaken. To determine if each project supports their goals and objectives, the first step they need to take is to make sure there is a comprehensive ...

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