Culture and quality
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If the culture does not support quality processes and improvements, this process would need to be established first (Srivastav, 2010).
How would you suggest changing or developing the culture for quality, TQM and ISO 9000 certification with only a mission statment and objectives?
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The solution discusses the ways to change culture for quality.
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The culture for changing or developing quality culture in an organization can be done by incorporating enhanced focus on quality in the mission and objectives of the organization. For example, mission ...
Education
- BCom, SGTB Khalsa College, University of Delhi
- MBA, Rochester Institute of Technology
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