Elements of Total Quality Culture, and how Organizational Culture is changed.
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Enumerate Elements of Total Quality Culture. Briefly explain how Organizational Culture is changed.
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Solution Summary
The solution lists the eleven elements of total quality culture as defined by Evans. The three steps to take an organizational Culture's through change are explained and described in a couple of sentences each. Following is a list of five ideas about how to promote a new culture. Concepts discussed include customer-driven quality, leadership, fast response, customer-driven quality and management by fact.
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Problem: Enumerate Elements of Total Quality Culture. Briefly explain how Organizational Culture is changed.
Elements of Total Quality Culture:
? Customer-driven quality,
? Leadership,
? Continuous improvements and learning,
? Valuing employees,
? Fast response,
? Design quality and prevention,
? Long - range view of the future,
? Management by fact,
? Partnership development,
? Company responsibility and ...
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