Explore BrainMass
Share

Explore BrainMass

    Resolving Team Conflicts

    This content was COPIED from BrainMass.com - View the original, and get the already-completed solution here!

    You are the supervisor for a large technology-based corporation. One of your subordinate managers, Carly, is heading up a project for a new system that is scheduled to market on the 1st of the year. It is August and things are not progressing at the pace you had hoped.

    When you meet with Carly, all she does is complain about one of the team members, Morris. She exclaims that Morris is always contradicting her and disagreeing with her in front of the entire team. Nothing is getting done because there is this constant tension. Carly continues saying that he is acting like this because he feels that he is smarter than she is - he has a higher-level degree than she does.

    When you ask if she has had a conversation with him about it, she says no. She feels that no matter what she says or does, he simply will not listen.

    Later that day, you schedule a meeting with both Carly and Morris. After meeting with both parties and talking to other team members, it is obvious that Carly was exaggerating her story. As it turns out, Morris is treated unfairly as compared to the rest of the team. The other team members seem to think that Carly feels threatened by the team member.

    Why do you think that Carly didn't come to you sooner to discuss the project delays?
    Why do you think Carly hasn't had a conversation with Morris, or vice versa, about their differences? How do you think each of them would respond to this type of conversation? Explain.
    What is the biggest problem with the way these team members interact? What could they do to remedy the problem? Explain.
    Do you think Carly should continue to serve as Project Manager? Explain.
    How would you begin to address this situation? Come up with a plan to remedy this problem and outline a plan for getting the project back on track for the January 1 release.
    Please submit your assignment.

    3-4 paragraphs
    Think of a recently completed group project that you have been involved in. This project may have been a student project, a group project, or an extracurricular project.

    Briefly describe the situation and choose one of the following to post on the discussion board:

    Analyze the development of the team in terms of the four-phase model. Does this model describe how the team evolved?
    Analyze the group in terms of situational factors that influence team development. What factors positively contributed to group performance? What factors negatively contributed to group performance? How did the group try to overcome the negative factors? What could you have done differently to overcome these negative factors?
    Analyze how effectively the group managed meetings. What did the group do well? What didn't the group do well? If the group were formed again, what specific recommendations would you make about how the group should manage meetings?

    © BrainMass Inc. brainmass.com October 9, 2019, 9:32 pm ad1c9bdddf
    https://brainmass.com/business/project-management/resolving-team-conflicts-188937

    Solution Preview

    The response addresses the queries posted in 1362 words with references.

    //Before writing about the solution for the case of Carly, it is essential to gain knowledge about the main aspects of the situation of Carly. One should know about the key issues of the situation for the proper and effectual analysis of the case presented by her. //

    Solution.1 The reason for Carly not turning up sooner lies in the fact that she knows that somewhere she is responsible for the project delay. She is heading this particular project and she knows that things are not going as desired. It is August and the project has to be completed for a January release. If she is not turning up to discuss project delay, it is a clear indication that she recognizes the fact that she is creating problem.

    After the discussion with the team workers, it is clear that she has ego problems with one of her team members I.e. Morris. She is feeling threatened as Morris is more qualified than her. She is not ready to cooperate with him as she feels that he can replace her. She feels insecure and therefore, she is not ready to listen to him. Due to this attitude of Carly, there is a communication gap. This has caused a holdup in the progress of this project. She recognizes the problem but doesn't want to resolve it as this might result in her replacement.

    Due to this danger that is looming over her head, she is acting defensively. If there had been another reason, she would have come earlier as she had been heading this project. She knows that if the project delays, she would be blamed. But she fears that if the project is well on time, the credit might be taken by Morris, as he is more resourceful. This is the reason specifically why Carly didn't turn up to discuss delay earlier

    //Above is the discussion of situation of Carly. Moving to the next direction, explanation about her conversation with Morris and their likely response is to be discussed.//

    2. Why do you think Carly hasn't had a conversation with Morris, or vice versa, ...

    Solution Summary

    This response addresses the queries posed in 1171 Words, APA References

    $2.19