Resolving Team Conflicts

You are the supervisor for a large technology-based corporation. One of your subordinate managers, Carly, is heading up a project for a new system that is scheduled to market on the 1st of the year. It is August and things are not progressing at the pace you had hoped.

When you meet with Carly, all she does is complain about one of the team members, Morris. She exclaims that Morris is always contradicting her and disagreeing with her in front of the entire team. Nothing is getting done because there is this constant tension. Carly continues saying that he is acting like this because he feels that he is smarter than she is - he has a higher-level degree than she does.

When you ask if she has had a conversation with him about it, she says no. She feels that no matter what she says or does, he simply will not listen.

Later that day, you schedule a meeting with both Carly and Morris. After meeting with both parties and talking to other team members, it is obvious that Carly was exaggerating her story. As it turns out, Morris is treated unfairly as compared to the rest of the team. The other team members seem to think that Carly feels threatened by the team member.

Why do you think that Carly didn't come to you sooner to discuss the project delays?
Why do you think Carly hasn't had a conversation with Morris, or vice versa, about their differences? How do you think each of them would respond to this type of conversation? Explain.
What is the biggest problem with the way these team members interact? What could they do to remedy the problem? Explain.
Do you think Carly should continue to serve as Project Manager? Explain.
How would you begin to address this situation? Come up with a plan to remedy this problem and outline a plan for getting the project back on track for the January 1 release.
Please submit your assignment.

3-4 paragraphs
Think of a recently completed group project that you have been involved in. This project may have been a student project, a group project, or an extracurricular project.

Briefly describe the situation and choose one of the following to post on the discussion board:

Analyze the development of the team in terms of the four-phase model. Does this model describe how the team evolved?
Analyze the group in terms of situational factors that influence team development. What factors positively contributed to group performance? What factors negatively contributed to group performance? How did the group try to overcome the negative factors? What could you have done differently to overcome these negative factors?
Analyze how effectively the group managed meetings. What did the group do well? What didn't the group do well? If the group were formed again, what specific recommendations would you make about how the group should manage meetings?