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High performance work system

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Explain the impact of knowledge workers on the requirements for creating a high performance work system.

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Consider the significance to reaching business efficiency based on high knowledge skilled set workers that reduces operational costs, resources, and downtime. Business is constantly aiming for workers to perform at a higher level of optimal output, the results deals within operations management protocols in utilizing knowledge workers for high performance output on product productions. In manufacturing, the aim is ...

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This solution provides a review into the role of a high performance work system in managing high knowledge workers to reaching business core objectives

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Developing a recruiting and training plan

Matchmaker Transportation is an award-winning transportation broker, headquartered in Wilmington, North Carolina. Established in 1981, Matchmaker Transportation is one of the oldest third party logistic solutions providers in the United States. Matchmaker Transportation was awarded the 2004 Broker of the Year by the National Association of Small Trucking Companies. They are also proud to be a member of the Platinum Performance Program of the Transportation Intermediaries Association. Today, Matchmaker Transportation strives to be the best in delivering superior value to its shipper customers, while maintaining excellent relationships with each of its carriers. The team at Matchmaker Transportation is devoted to the freight management needs of shippers and carriers throughout the United States, Mexico, and Canada. The experienced professionals fully recognize the shipper's needs for on-time deliveries, clear communications and organized load coordination. In the last several years Matchmaker has grown beyond the family organization it originally started as. In three months Matchmaker will be moving to a new facility and needs to hire 28 new full time employees to join the 18 already on staff.

Develop a staffing plan for the organization. Determine how many people you need to hire and in what functional areas (operations, customer service, distribution, marketing, finance/ accounting). Develop strategies to recruit the appropriate applicants. Use the reading assignments, interviews with your HR representatives or staff persons, Web site articles, Electronic Reserve Reading (ERR) articles, and HR journal articles to support your position. Use at least two text references.

I am suppose to use information from the attached text to site. Matchmaker is the company I work for. We have no set training in place and we are growing. We went from 6 employees to 18 in just under three months. As the business continues to expand I would like to be able to suggest a training plan.

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