How to make people more comfortable with change on the job
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What are some suggestions on efficient communication techniques that a retail outlet might use to notify cashiers that they will soon go through training for a new model of cash register?
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Solution Summary
This posting provides suggestions for making people more comfortable/less uncomfortable when changes at work occur. Five ways to communicate are listed, along with detailed explanations. The explanation is given in 390 words.
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Problem: What are some suggestions on efficient communication techniques that a retail outlet might use to notify cashiers that they will soon go through training for a new model of cash register?
Solution:
The best way to communicate this kind of change would be on multiple fronts:
1. Visual reminders (signage) at the workplace notifying cashiers of the impending change in tooling.
2. Internal memorandum (if cashiers do not have a work email address) notifying them of the change, the date of change, details of the new tool; AND
3. Hands-on Training on the new tool ...
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