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Data Collection Methods for Organizational Behavior

1. Imagine you are an OD Consultant and need to investigate the working climate within a hospital. What diagnostic methods of data collection would you use? Explain details giving reasons for your answer.

2. Compare and contrast the interview and survey methods of data collection.

3. What data collection methods would you use in the following situations:

(i) Study the work of managers in accounting firms.

(ii) To examine the working climate of doctors in a hospital.

(iii) To investigate causes of stress among teachers in a special school.

(iv) To find out the attitudes, values and preferences of customers using products of a cosmetic company.

(v) Reasons for high levels of absentee rates amongst employees in a company.

Solution Preview

1. Imagine you are an OD Consultant and need to investigate the working climate within a hospital. What diagnostic methods of data collection would you use? Explain details giving reasons for your answer.

When investigating a working climate in a hospital I would use a combination of methods such as surveys/questionnaires and observation. Both of these methods would give me the best feedback to make my conclusion. The survey/questionnaire method allows me to get direct information from patients, doctors and other staff that are in the hospital on a daily basis. The observation method would allow me to gather information on my own or through my own resources.

"Questionnaires may be used to collect regular or infrequent routine data, and data for specialised studies. While the information in this section applies to questionnaires for all these uses, examples will concern only routine data, whether regular or infrequent. Some of the data often obtained through ...

Solution Summary

This article will provide information about types of data collection methods.

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