Purchase Solution

The advantages of the American Customer Satisfaction Index

Not what you're looking for?

Ask Custom Question

What are some advantages and disadvantages of American Customer Satisfaction Index? Pick a side and defend it.

Purchase this Solution

Solution Summary

A discussion on the advantages of using and having the American Customer Satisfaction Index.

Solution Preview

I pick the advantages because they are many. This deals with customer satisfaction, an indicator of what people are buying and what they think about those products. Since it deals with a national level, companies, sectors, industries, and government agencies it covers a broad spectrum of how the markets are perceived. The breakdown is excellent for discovering not only perception, but also outcomes of those perceptions. The scale is wide 1-100, so it can ...

Purchase this Solution


Free BrainMass Quizzes
Lean your Process

This quiz will help you understand the basic concepts of Lean.

Situational Leadership

This quiz will help you better understand Situational Leadership and its theories.

Social Media: Pinterest

This quiz introduces basic concepts of Pinterest social media

IPOs

This Quiz is compiled of questions that pertain to IPOs (Initial Public Offerings)

Balance Sheet

The Fundamental Classified Balance Sheet. What to know to make it easy.