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    Customer Service at Nordstrom's

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    Determine two (2) key reasons why people value the customer service that Nordstrom provides.

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    Solution Preview

    Nordstrom's provides legendary customer service which is the cornerstone of what makes them a top retailer. The business plan of Nordstrom's is to make their customers happy versus making money. The company has a ...

    Solution Summary

    This solution discusses the reasons why people value customer service.