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Comparison of Traditional & Modern Organizational Charts

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Compare and contrast the traditional organizational chart for an organization against the modern customer-oriented organization chart.

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The solution compares and contrasts the traditional organizational chart against the modern customer-oriented organizational chart. References included.

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Compare and contrast the traditional organizational chart for an organization against the modern customer-oriented organization chart.

According to Wikipedia, an organizational chart is a diagram that shows the structure of an organization and the relationships and relative ranks of its parts and positions/jobs. Organization charts provide the greatest value when used as a framework for managing change and communicating current organizational structure. The traditional organizational structure was established and became popular in a time where multi-layered bureaucracies were seen as the most effective and efficient approach to manage large, complex corporations. The traditional organization was causal and goal oriented and the incentives and objectives could be clearly defined and the controlling was easy since everything in the business process was predictable. In this kind of organization model, ...

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