Prepare a paper explaining the phases of the implementation plan for your improved process described in your improved Process and Data Collection Paper
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Prepare a paper explaining the phases of the implementation plan for your improved process described in your improved Process and Data Collection Paper. Include a gap analysis, the difference between the "as is" and "to be" flow charts, and the work that needs to be done in your paper. Summarize the organization's requirements for the new process. Identify the necessary resources and estimate the time required to close the gap between the "as is" and the "to be."
The company I work for Bell South and I wrote about customer churn in the wireless world and how we can stop it.
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I teach this course and have for a number of years. That's to say I have some basis for helping you with this paper.
Here are my two overarching suggestions:
First, visit the National Institute for Standards and Technology (http://www.nist.gov) and check out the process management section or category of the Baldrige Award guidelines. The requirements for that category are directly applicable to this ...
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