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Ensuring Quality of Product as a Project Manager

1. As the project manager, how would you handle the situation in which your boss has a predetermined idea about what the duration of your project should be? Include brief examples to illustrate your approach to this political aspect of project management.

2. Compare and contrast PERT estimating with three-point estimating.

3. How does the statement "quality is planned in, not inspected in" relate to project management? What type of quality issues have you dealt with in a work environment?

4. What do quality the team process of "storming" work together as? Give examples from your own personal experience with team dynamics to illustrate your response.

Solution Preview

1. You should consider this, if your boss has a predetermined idea about what the duration of the project should be, then will first agree with him and list all the tasks that are required to complete the project, Next, you should chalk out the critical path and compare the time taken by the critical path with the time my boss has in mind. If the time my boss has in mind is greater than the time taken for the critical path, I will not take any action. On the other hand, if the critical path shows more time than what my boss has in mind, I will try to crash some of the activities on the critical path and check the results. If the crashing is practical and feasible, I will compare the time of the new critical path with the time that my boss has given me. If there is still a sizeable gap and the time which my boss has in mind is lower than what the critical path shows, I will ask for a meeting with my boss.
During the beginning of the meeting, I will quickly lay down the list of the tasks that have to be completed and their respective completion times. If at this stage my boss challenges the timings of any task, I will discuss the task individually with him. Next, I will develop the critical path and show him the critical path for the project. I will ask for suggestions with regards to the critical path. If my boss gives any suggestion relating to the critical path, I will immediately incorporate the change and show him the modified critical path. In my experience, if any drastic change is made in the critical path, the budget of the project increases. For example, in a production project when my boss asked me to reduce the construction time of a shed from three months to two months, the project cost increased by thirty percent. So, if the boss requires any direct change in the critical path, I will simultaneously point out the increase in cost of the project. The implication will be that if any drastic change is made in the critical path, there will be a corresponding increase in the budget and the boss will have to arrange for the additional funds. At the end of the session, I expect that my boss will agree with the time that will be taken to complete the project. Otherwise he will have to arrange for more funds for the project.

2. The Pert estimation method analyzes and uses the tasks involved in completing a project and completing it. The Pert estimation method analyzes the tasks in completing the project and the time taken to complete each task, ...

Solution Summary

The response provides you a structured explanation of implementing quality improvement and quality control. It also gives you the relevant references.

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