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Customer Service Analysis

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Think of a company that has provided great customer service to you recently. What did it do? How did it go beyond what you expected? What do companies have to do to get employees to deliver such service? Discuss.

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Solution Summary

How to provide great customer service is determined. What companies do to get employees to deliver such service is examined.

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I have recently changed my phone service from AT&T to Comcast. This is because I find that my monthly bills (phone, cable, and internet) are very high. This is because my phone bill with the AT&T was $74, cable and internet were combined ...

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