1.Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position. Suggest the major pros and cons of each selected approach. Recommend the approach that would be most effective in conducting the job analysis for this organization. Justify your recommendation.
2.Select two (2) out of the four (4) approaches to job design that are the most important for you to consider. Suggest two (2) challenges that you may encounter when designing a job using each of the selected approaches. Support your response with specific examples to illustrate the potential advantages and disadvantages of using each approach.
1. Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position. Suggest the major pros and cons of each selected approach. Recommend the approach that would be most effective in conducting the job analysis for this organization. Justify your recommendation.
Consider the task oriented approach for outlining key areas of job responsibilities and functions to accomplished daily tasks goals. The job analysis is imperative to assuring senior level management in adopting core protocols for enforcing job tasks warranted to reaching business initiatives. Try and think of the variety of customer service representative position duties in complying with company's metrics: call handing, call time, and adherence in keeping with a certain level of ...
The review into organization structure for job analysis within a corporation to effective design job functions is given.
Organizational structure to increase effectiveness
? Resources: Virtual Organization Portal
? Use the following scenario to complete this assignment:
You are an I/O consultant who has been hired by Kathy Kudler, President of Kudler Fine Foods, to provide her with recommendations for a new organizational structure to increase organizational effectiveness. The background information regarding the company may be found on the Internet portion of the Virtual Organization and the details regarding the internal structure of the organization may be found on the Intranet portion of the Virtual Organization. On the Intranet site for the organization, refer to the sections entitled:
o Organizational Charts
o Job Classifications
o Job Descriptions
o Policies & Procedures
? Create an organizational chart.
? Present the owner of Kudler Fine Foods with an alternative organizational structure.
? Include the following:
o Justification of the alternative design or of the decision to remain with the current structure.
o Summary and explanation of changes in authority and control.
o Summary and explanation of changes in areas of specialization.
o Summary and explanation of changes of coordination.
? Provide rationale as to why there are no changes if you have identified no changes in authority and control, areas of specialization, or changes of coordination.View Full Posting Details