Purchase Solution

Organization structure

Not what you're looking for?

Ask Custom Question

1.Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position. Suggest the major pros and cons of each selected approach. Recommend the approach that would be most effective in conducting the job analysis for this organization. Justify your recommendation.
2.Select two (2) out of the four (4) approaches to job design that are the most important for you to consider. Suggest two (2) challenges that you may encounter when designing a job using each of the selected approaches. Support your response with specific examples to illustrate the potential advantages and disadvantages of using each approach.

Purchase this Solution

Solution Summary

The review into organization structure for job analysis within a corporation to effective design job functions is given.

Solution Preview

1. Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position. Suggest the major pros and cons of each selected approach. Recommend the approach that would be most effective in conducting the job analysis for this organization. Justify your recommendation.

Consider the task oriented approach for outlining key areas of job responsibilities and functions to accomplished daily tasks goals. The job analysis is imperative to assuring senior level management in adopting core protocols for enforcing job tasks warranted to reaching business initiatives. Try and think of the variety of customer service representative position duties in complying with company's metrics: call handing, call time, and adherence in keeping with a certain level of ...

Solution provided by:
Education
  • BA, American Intercontinental University
  • MBA, American Intercontinental University
  • PhD (IP), Grand Canyon University
Recent Feedback
  • "Thank you!"
  • "Thank you"
  • "amazing"
  • "No comments "
  • "No comment"
Purchase this Solution


Free BrainMass Quizzes
Basics of corporate finance

These questions will test you on your knowledge of finance.

Organizational Leadership Quiz

This quiz prepares a person to do well when it comes to studying organizational leadership in their studies.

Six Sigma for Process Improvement

A high level understanding of Six Sigma and what it is all about. This just gives you a glimpse of Six Sigma which entails more in-depth knowledge of processes and techniques.

IPOs

This Quiz is compiled of questions that pertain to IPOs (Initial Public Offerings)

Team Development Strategies

This quiz will assess your knowledge of team-building processes, learning styles, and leadership methods. Team development is essential to creating and maintaining high performing teams.