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    Organization structure

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    1.Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position. Suggest the major pros and cons of each selected approach. Recommend the approach that would be most effective in conducting the job analysis for this organization. Justify your recommendation.
    2.Select two (2) out of the four (4) approaches to job design that are the most important for you to consider. Suggest two (2) challenges that you may encounter when designing a job using each of the selected approaches. Support your response with specific examples to illustrate the potential advantages and disadvantages of using each approach.

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    Solution Preview

    1. Examine at least three (3) approaches that you can take as the HR manager to conduct a job analysis of the Customer Service Representative position. Suggest the major pros and cons of each selected approach. Recommend the approach that would be most effective in conducting the job analysis for this organization. Justify your recommendation.

    Consider the task oriented approach for outlining key areas of job responsibilities and functions to accomplished daily tasks goals. The job analysis is imperative to assuring senior level management in adopting core protocols for enforcing job tasks warranted to reaching business initiatives. Try and think of the variety of customer service representative position duties in complying with company's metrics: call handing, call time, and adherence in keeping with a certain level of ...

    Solution Summary

    The review into organization structure for job analysis within a corporation to effective design job functions is given.

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