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Best ways to measure customer service

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What do you think are the best ways to measure customer service?

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Customer service
What do you think are the best ways to measure customer service?
As per leadership tools, there are several key measurements that provide an indicator for customer service quality:

Customer Attrition Ratio = number of customers leaving / total number of customers (for the same time period) - the higher the ratio, the less likely it is that your company is consistently delivering quality customer service.

Sales Growth - your reputation ...

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