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Legal and Ethical Issues in HHS

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1. List examples of tangible and intangible forms of an organizational culture. Which form of organizational culture is the most powerful agent for influencing ethical behavior by employees in health care or human service organizations? Justify your answer.

2. Recall that mission, explicit policy, and implicit policy are the elements of ethical climate. Which element do you think plays the greatest role in influencing employee behavior, and why?

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Please list examples of tangible and intangible forms of an organizational culture.
According to the text, Leadership in Human Services (2003), there are nine tangible cultural forms. These are rituals, shared values, heroes/heroines, ceremonies, stories, cultural networks, physical impressions, language and values, beliefs and norms. An example of tangible cultural forms is when a manager celebrates an employee's success in the form of an award or certificate or verbal praise (ceremonies). Another example is an employee who shows integrity; a high level of ethics and values which demonstrate the employee is willing to do what is necessary for the greater good of the organization (hero/heroine). The third example is buzzwords or catch phrases used with an organization such as "outside the box", "long tail" or "paradigm shift". Many organizations use these buzzwords and are often overused and lose their meaning or impact.
Intangible forms of culture are indefinable, vague or ...

Solution Summary

This solution discusses the tangible and intangible forms of an organizational structure while also examining the legal and ethical issues in Heath and Human Services. The solution is approximately 600 words with one citation.

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Ethical and Legal Issues in Healthcare

As required by law, every health care facility must maintain a medical record for each patient that it treats (Pozgar, 2004). Although the exact specifications may vary slightly across each state, there are still some basic legal principles to remember when dealing with the medical record. As a part of the risk-management department for an assisted living facility, it has fallen to you to take a look at the facility's policies on medical records.
It is your responsibility to come up with a new policy that deals with the maintenance and release of medical records.

Medical Records Policy:
Develop Part I of the Medical Records Policy that focuses on the maintenance of medical records. In this section, you should consider things such as the following:
the contents of a medical record (i.e., what information goes in a record)
guidelines for properly making an entry in a medical record (i.e., how to do so, how to make a correction, etc.)

Medical Records Policy: Part II
Develop Part II of the Medical Records Policy. In this section, you should consider issues such as ownership of the medical record.

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