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Technology Solutions for Dirt Bikes

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Information technology tools can be vital for organizations. In this discussion, you will consider the needs of Dirt Bikes USA (organization and info charts attached) and identify some specific technology for that organization. I need some help in discussing these technologies:
•an e-mail communications package (suitable for an organization of Dirt Bikes' size)
•PC desktops (including monitor)
•a voice communications solution

In order to do this, you are expected to do research to identify the options and their pros/cons, present this research, and then discuss the merits of the options in order to come to a conclusion. You are not being given a budget for these items and the goal of the exercise is not to come out with the cheapest options. The goal is to consider the real needs of Dirt Bikes and identify an appropriate solution. For example, the cheapest desktops often come with limited warranties and have low reliability - this probably would not be a good choice for the organization. Also, for for example you might decide that Dirt Bikes will install the software themselves - but if you do, take into account that amount of effort. Information on the Dirt Bikes Corporation is attached in the zip file.

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Solution:
•an e-mail communications package (suitable for an organization of Dirt Bikes' size):
Dirt Bikes needs an email communications package to remain in touch with its customers, distributors and dealers. Email communications package can be a very cost effective and handy tool to update various stakeholders such as customers, dealers and distributors as well as dealers about new developments in the organization, be it related to new products, services or other updates. Email marketing can be a very cost effective and useful marketing tool for the organization.

There are numerous email marketing or email communication package providers such as Icontact, benchmark email, constant contact, etc. These providers provide reliable solution with almost similar functionality and features. For Dirtbikes, I will opt for Constant Contact ...

Solution Summary

The expert discusses technology solutions for Dirt Bikes.

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See Also This Related BrainMass Solution

Role of consultant reporting to Carl Schmidt & Steven McFadden

Your memo for this assignment will focus on identifying the knowledge assets, knowledge needs, and knowledge management opportunities. You should look at these from the perspective of the various levels and groups of employees in the organization.

Taking the role of a consultant reporting to Carl Schmidt and Steven McFadden, address the issues described above. They know the company well, so you don't have to give them a lot of background on their organization, but you should give them some in order to demonstrate that you understand the organization

Format for Dirt Bikes' Knowledge Management

The form your final case analysis/report should take is that of a management memorandum addressed to Carl Schmidt and Steven McFadden.

Although they need details, they are very busy individuals. In your capacity as consultant to top management, you will definitely want to see that certain aspects are included for management's review. You have to tell your client why you are suggesting what you are suggesting, based on the theory, not just personal opinion! And you should tell them how to implement and evaluate your recommendations.

You should again use the Decision Making Framework for your memo.

I. Context

Overall context of the organization
Identify the knowledge assets that are available in the organization and describe how they are used

II. Identification of relevant problems or needs

III. Identification of Options or Alternatives. Within this section, it is appropriate to identify systems that are not appropriate for this organization and explain why they are not suitable I

V. Decision Recommendations

V. Implementation Tactics

VI. Assessment Criteria for Success or Failure

Questions to Consider for Dirt Bikes' Knowledge Management
As you prepare for this assignment, think about the following items

Context: Briefly describe the overall context of the organization
Knowledge assets: To begin, identify the knowledge assets that are available and describe how they are used by the various levels and functional groups of the organization
Knowledge assets needed: You need to identify knowledge assets that would benefit the company but are not currently available to the organization or are not being properly used
Knowledge management opportunities: You will be making recommendations for knowledge management systems that would be appropriate for the organization.

link: https://esc.angellearning.com/AngelUploads/Content/EMPU-8LUQZZ/_assoc/71e5633fbb4d1aa674bd7fb174360093/Dirt%20Bikes%20Case.htm

Textbook: Laudon and Laudon Management Informations Systems 12th edition

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