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Effect of Knowledge Management on Organizational Learning

I am tasked with discussing the relationship between organizational learning and organizational knowledge and the effect of knowledge management on organizational learning and organizational knowledge.

I am required to draw on the articles listed below to support my argument or to argue against points made in the articles and draw on any additional material that is found.

QUOTES:

Lead off your essay with one or two of the quotes from the knowledge quotes/wisdom quotes that you think best illustrates the core of the argument in your essay. These are the quotes that I chose:

"A little knowledge that acts is worth infinitely more that much knowledge that is idle." - Kahlil Gibran

"Knowledge is of two kinds: we know a subject ourselves, or we know where to find information upon it". - Samuel Johnson.

At some point in the essay, explain why you chose the quote or quotes that you chose. (Note that most of the quotes implicitly refer to the knowledge of a single human being but many of them can be extended to apply to organizations.)

Please provide me with information on this topic as well as thoughts or suggestions on the quotes that I chose. Here are a few related sites on the subject to pull information to assist me with this task:

http://www.cio.com/article/16104/The_ABCs_of_KM

http://www.km-forum.org/what_is.htm

http://choo.fis.utoronto.ca/FIS/KO/default.html

http://informationr.net/ir/8-1/paper144.html

http://www.wisdomquotes.com/cat_knowledge.html

Solution Preview

Please see response attached below, which is also presented in part below. I hope this helps and take care.

RESPONSE:

Your tentative argument will be something to the effect...

I. Introduction (about 1/4 - 1/2 page; introducing topic, including a purpose statement)

"A little knowledge that acts is worth infinitely more that much knowledge that is idle." - Kahlil Gibran

"Knowledge is of two kinds: we know a subject ourselves, or we know where to find information upon it". - Samuel Johnson.

The purpose of this paper is to discuss the relationship between organizational learning and organizational knowledge and the effect of knowledge management on organizational learning and organizational knowledge.

II. The relationship between organizational learning and organizational knowledge (about 2 pages)

E.g. First, organizations interpret information about the environment in order to construct meaning about what is happening to the organization and what the organization is doing. Second, they create new knowledge by converting and combining the expertise and know-how of their members in order to learn and innovate. Finally, they process and analyze information in order to select and commit to appropriate courses of action. http://choo.fis.utoronto.ca/FIS/KO/default.html

See other views in the discussion below.

II. The effect of knowledge management on organizational learning and organizational knowledge (about 2 pages)

E.g. According to Brian Newman (1991), Knowledge Management is the collection of processes that govern the creation, dissemination, and utilization of knowledge. In one form or another, knowledge management has been around for a very long time. Practitioners have included philosophers, priests, teachers, politicians, scribes, Liberians, etc. He goes on to say: Knowledge management is not a, "a technology thing" or a, "computer thing" If we accept the premise that knowledge management is concerned with the entire process of discovery and creation of knowledge, dissemination of knowledge, and the utilization of knowledge then we are strongly driven to accept that knowledge management is much more than a "technology thing" and that elements of it exist in each of our jobs." http://www.km-forum.org/what_is.htm

See other views in the discussion below.

IV. Conclusion (About 1/2 page; sum up main points).

E.g. The relationship between organizational knowledge and learning is complex. However, and so on...

Now let's look closer at other views on the relationship between learning and knowledge and the effect of Km on these tow variables. As we go through some of this information from the websites, think about the position you would like to argue. Please see attached response for my take on the two quotes you chose.

a. http://www.cio.com/article/16104/The_ABCs_of_KM

According to Leninson, Knowledge Management (KM) is the process through which organizations generate value from their intellectual and knowledge-based assets. Most often, generating value from such assets involves codifying what employees, partners and customers know, and sharing that information among employees, departments and even with other companies in an effort to devise best practices. It's important to note that the definition says nothing about technology; while KM is often facilitated by IT, technology by itself is not KM.

She argues: "Not all information is valuable. Therefore, it's up to individual companies to determine what information qualifies as intellectual and knowledge-based assets. In general, however, intellectual and knowledge-based assets fall into one of two categories: explicit or tacit. Included among the former are assets such as patents, trademarks, business plans, marketing research and customer lists. As a general rule of thumb, explicit knowledge consists of anything that can be ...

Solution Summary

This solution debates the relationship between organizational learning and organizational knowledge as well as the effect of knowledge management on organizational learning and organizational knowledge. Supplemented with an article on knowledge management.

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