Computer and Telephone Monitoring Systems
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Examine and discuss the types of computer and telephone monitoring systems being used in the workplace. What are the ethical issues involved with these types of monitoring systems? How does your workplace use a monitoring system? What are your personal feelings about monitoring employee's computer and telephone communication?
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Solution Summary
This solution examines and discusses the types of computer and telephone monitoring systems being used in the workplace. We also discuss the ethical issues involved in monitoring systems, how current workplaces generally handle monitoring issues, and personal feelings about monitoring an employee's computer and telephone communication.
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Most of the telephone and computer monitoring systems in place in the workplace are electronic systems and auditory monitoring systems. Computer emails, keystrokes, and other similar actions are commonly monitored through electronic software that is programmed into the employee's computer, often unknown to the employee. The software allows the employer to receive copies of emails, messages, and other ...
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