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    Operational Issues and competitive advantage through people

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    Unit six Project Questions

    Identify at least three direct and specific long-term and three
    direct and specific short-term operations changes that Albatross Anchor
    must make to gain a clear and sustainable competitive advantage.

    Provide supporting information to validate and substantiate each recommended
    change (be detailed in your justification for each).

    Question Two
    From the list below, select four operational issues and for each issue
    chosen explain how it will help Albatross Anchor to improve:
    1) Job retention
    2) Employee morale
    3) Employee dedication
    Your explanation for each of the four selected issues must cover all three of
    the items listed above.
    Listing of Operational issues
    (a) Work design
    (b) Cross training
    (c) Gainsharing and profit sharing
    (d) Job design
    (e) Task analysis
    (f) Worker analysis
    (g) Environmental analysis
    (h) Ergonomics
    (i) Technology and automation
    (j) Job analysis

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    Solution Summary

    Operational issues such as ergonomics and environmental, task, and job analyses were studied in terms of their effects on employee retention, morale, and dedication. The said operational issues were also analyzed in terms of their implications on organizational efficiency, effectiveness, and competitive advantage.