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Operational Issues and competitive advantage through people

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Unit six Project Questions

Identify at least three direct and specific long-term and three
direct and specific short-term operations changes that Albatross Anchor
must make to gain a clear and sustainable competitive advantage.

Provide supporting information to validate and substantiate each recommended
change (be detailed in your justification for each).

Question Two
From the list below, select four operational issues and for each issue
chosen explain how it will help Albatross Anchor to improve:
1) Job retention
2) Employee morale
3) Employee dedication
Your explanation for each of the four selected issues must cover all three of
the items listed above.
Listing of Operational issues
(a) Work design
(b) Cross training
(c) Gainsharing and profit sharing
(d) Job design
(e) Task analysis
(f) Worker analysis
(g) Environmental analysis
(h) Ergonomics
(i) Technology and automation
(j) Job analysis

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Solution Summary

Operational issues such as ergonomics and environmental, task, and job analyses were studied in terms of their effects on employee retention, morale, and dedication. The said operational issues were also analyzed in terms of their implications on organizational efficiency, effectiveness, and competitive advantage.

Solution provided by:
Elisa Valdez, PhD
Education
  • Bachelor of Science in Business Administration, University of the Philippines
  • Master in Business Administration, Saint Mary's University
  • Doctor of Philosophy in Education, University of the Philippines
  • Doctor in Business Adminstration (IP), Polytechnic University of the Philippines
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