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Define Knowledge, Skills and Abilities (KSAs) More Broadly

Your supervisor sends you an email in which she states that she believes there is a need for more broadly defined worker KSAs (Knowledge, Skills and Abilities). Briefly write a response to that email.

Be sure to address the following:

Why would experts suggest that we need more broadly defined KSAs? Are these experts right? Why or why not?

Solution Preview

The question wants you to suggest the reasons why companies need more broadly defined employee knowledge, skills and abilities. This is in contrast to the professionally trained employee who knows his technical skills very well. Also, the question wants you to say if these experts are right and if so why.

There are certain presuppositions in the question. The question assumes that your supervisor believes that the question is applicable to all levels of employees; this is not supported by evidence. For instance, if there is a turner on the shop floor level, his skills in machining are the most important. The foreman takes care of all the interpersonal skills. Secondly, the question omits the ...

Solution Summary

The 450 word solution further explains the question in terms of what is believed to be the position of the supervisor. Also included are general suppositions and examples of KSAs.