Purchase Solution

Leadership in Crisis Management

Not what you're looking for?

Ask Custom Question

Address one of four product crises: Nestle- infant formula in the third world; Bridgestone/Firestone- tire shredding; Exxon- Valdez oil spill disaster in Alaska, OR Tylenol- product contamination. During this unit, each team is to research their firm's product crisis and consider alternative solutions (Going with Exxon)

Research the history of product crisis. Delegate the following issues:

What was the basis for the crisis?
Were there any policy decisions that led to the crisis?
How was the crisis managed?
How was the crisis resolved?
What were the short-term effects for the firm?
Have there been any long-term effects?

I need some ideas and information to get me started. Thank you.

Purchase this Solution
Solution Summary

Based on the history of the product crisis (Exxon), this solution provides assistance in addressing several dimensions of the crisis e.g. the basis for the crisis, policy decisions that led to the crisis, crisis management, resolution, and the short-term and long-term effects for the firm.

Purchase this Solution
Free BrainMass Quizzes
Motivation

This tests some key elements of major motivation theories.

Production and cost theory

Understanding production and cost phenomena will permit firms to make wise decisions concerning output volume.

IPOs

This Quiz is compiled of questions that pertain to IPOs (Initial Public Offerings)

Managing the Older Worker

This quiz will let you know some of the basics of dealing with older workers. This is increasingly important for managers and human resource workers as many countries are facing an increase in older people in the workforce

Lean your Process

This quiz will help you understand the basic concepts of Lean.

View More Free Quizzes
Related BrainMass Solutions

  • T. A. Kolditz' leadership and leadership in Public Relations

    Principles of combat leadership are appropriate in battle zones when confronting the enemy. T. A. Kolditz insists that these principles should be applied to crisis management leadership challenges.

  • Martha Stewart Omnimedia

    Based on your research of leadership in other companies, describe the changes that MSO needs to make in its leadership to effectively deal with the current crisis.

  • Crisis management models and theories, and applications

    Crisis Emergency Management Planning 4. Crisis Leadership 5. Contingency Planning 6. Diffusion of innovation theory 7. Integrated Risk Management (IRM) 8. Roles of apologies in crisis Management 9. Social Media and Crisis Management 10.

  • Leadership Theories: Effectiveness, Change, and Safety

    The exchange leadership theory is suggested in this case. 2. Crisis management Crisis management is the process by which an organization deals with a major event that threatens to harm the organization, its stakeholders, or the general public.

  • Crisis Leadership Competence

    Retrieved from http://health.utah.gov/ems/conferences/leadership/2006/gaufin_crisis_leadership.ppt. Janis, I.L. (1989). Crucial decisions: Leadership in policymaking and crisis management. New York, NY: Macmillan, Inc.

  • Order to address the current crisis for leadership training

    406539 Order to address the current crisis for leadership training As consultant for MSO, you realize that in order to address the current crisis, some leadership training is necessary for managers and management to facilitate the transition into a different

  • Handling a healthcare crisis

    Works to collaborate with local leadership, public and private, in creating emergency planning measures, educating the public and leadership about health and safety issues, coordinates with leadership on how to approach health related issues in the community

  • Management: Teamwork, Leadership, Charisma, and SWOT

    595141 Management: Teamwork, Leadership, Charisma, and SWOT 1. Based on the definition of a group versus the definition of a team, have you been a part of a group, a team, or both in your past or current work situations?

  • Crisis Action Planning

    341284 Crisis Action Planning What are the strengths and limitations of organizations and how do these strengths and limitations affect crisis planning and management? How can appropriate leadership add to crisis management and planning?

View More Related Solutions