Thoroughly developed a customer service training implementation plan and thoroughly determined the method of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training).© BrainMass Inc. brainmass.com June 24, 2018, 8:05 pm ad1c9bdddf
What is the use of learning resources? They are to improve the teaching process. The students prefers different learning styles (i.e., Visual, Auditory, Kinaesthetic). They have different ways of grasping information provided by the teacher. When trying to explaining the guide to build a garden. Some students will learn by listening, some looking at the diagrams presented and some would like to build sample models of the actual project.
The resources need to be checked for their suitability,
Is the resource current?
Does they cover the competency standards required by the Qualification assessment authority?
Does resource provide clear and easy to understand information
Does they clearly identify its purpose and objective
Is the resource able to be contextualised to meet the learning needs?
Does the resource respond to access and equity issues?
Does the resource offer flexibility for deliver and assessment?
Will hours and costs involved justifiable?
Please find the basic plan for a Project Management Training program attached.
Course: Emerging Technologies
Starting Date: 31 March 2010
Name: Dr XXXX
Name of Training/Assessment Organisation
Title of Program
ICT318 - Strategic Project Management
Purpose of the Learning Program: Managing Projects
Target Learners Characteristics
Learners Special Needs LL&N assessment will be carried out for this level training according to training package guidelines and with the National Reporting Systems for LL&N
Course catered ...
A developed customer service training implementation plan and with methods of training (i.e., presentation, discussion, case study, discovery, role play, simulation, modeling, or on-the-job training).