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Case study: More Hassle from HR?

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Read the case study in the attachment and answer the following.

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1. Are Connie and her staff on the right track to avoid manager mishaps by defining a new set of leader rules and core values and imposing it by fiat, from the top down?
2. Do you think a more participative and open culture can be imposed on managers with value statements and training sessions? Why?
3. Why do you think Vitorio and Gary are on the defensive? Might the emphasis on core leadership behaviors be handled in a different way? What do you suggest?

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Discusses the questions of the case study: More Hassle from HR?

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Are Connie and her staff on the right track to avoid manager mishaps by defining a new set of leader rules and core values and imposing it by fiat, from the top down?

In my view point, Connie and her staff were not on the right track to avoid manager mishaps by defining a new set of leader rules and core values and imposing it by fiat, from the top down. According to me, Connie and her staff should have discussed the problems and tried to understand view point of all the managers before defining the critical values and core behaviors expected from the managers. This would have led to easy acceptance of the changes in the set of leader rules and core values by the managers at all the levels. If all the managers participate in ...

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Sandeep Bardia, MBA
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  • BCom, SGTB Khalsa College, University of Delhi
  • MBA, Rochester Institute of Technology
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