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Knowledge Management Systems in a Company

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What is knowledge management? If you were in charge of developing a knowledge management system in your company, what kinds of things would you take into account? How would you approach developing such a system?

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Solution Summary

This solution provides a definition of knowledge management and an overview of what to take into account when developing a knowledge management system.

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Knowledge Management
Knowledge Management (KM) is the "process through which organizations generate value from their intellectual and knowledge-based assets. Most often, generating value from such assets involves codifying what employees, partners and customers know, and sharing that information among employees, departments and even with other companies in an effort to devise best practices (Levinson, 2007)." To define data you need to ask "who, what, when, and where". Information is the raw form of knowledge and when it is transformed, it is valuable. ...

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