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Business Systems Analyst

FUNCTIONAL PURPOSE: Assists with identifying and evaluating customer Information System needs and requirements; works with the customer to design, develop, and maintain business information system processes that most effectively apply technology and utilize resources.

REQUIREMENTS:

1. Knowledge of business information systems terminology, usage, hardware, software, communication and system components for support of customer business information systems.

2. Knowledge of USPS accepted business information systems, development methods, procedures, standards and techniques.

3. Ability to provide business knowledge and technical expertise to management to facilitate planning and implementation of customer business information systems needs and requirements.

4. Ability to lead others engaged in analysis, design, development, testing and implementation activities in developing/maintaining business information systems.

5. Ability to perform research, analysis, design, development and implementation of existing and proposed business information systems, develop requirements, specifications and identify solutions that achieve optimum performance and cost effectiveness.

6. Ability to perform project management activities such as estimating, planning work, and scheduling tasks.

7. Ability to facilitate group meetings and walk-through sessions with customers and information systems professionals.

* A statement for each knowledge, skill, or ability (KSA) each bullets must have a STAR (Situation, Task, Action and Result) format.

Solution Preview

1. Knowledge of business information systems terminology, usage, hardware, software, communication and system components for support of customer business information systems.
SITUATION: The customer wanted a supply of greetings cards as and when orders were booked for cakes on the online booking system.
TASK: To develop a system that would connect the customer to our company and supply the company with greetings cards to match the cake orders.
ACTION: Developed a card designing system that matched the order details instantly. This was connected to a high quality printer at the cake shop. An artist located at our company could within minutes design custom made cards and these would be printed at the cake shop.
RESULT: My company got orders for cards for $275,000 in the first year of deployment of the system.

2. Knowledge of USPS accepted business information systems, development methods, procedures, standards and techniques.

SITUATION: Several overseas customers claimed that they did not get hard copies of invoices in time.
TASK: To devise a system that would not only deliver an electronic copy of the invoices to the customers but also receive the paper copies in time.
ACTION: The billing system was modified so that the electronic bills were emailed to the ...

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