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Structure, Controls and Culture of Toyota

Look at the top management team at Toyota and analyze how they use structure, controls and culture to implement their strategy and fulfill their corporate mission.

Read the following article:

Norihiko Shirouzu. (2010, April 14). Inside Toyota, Executives Trade Blame Over Debacle. Wall Street Journal (Eastern Edition), p. A.1. Retrieved May 17, 2010, from ABI/INFORM Global.

Research the company annual report to get information about the structure, controls, and culture of Toyota from the company perspective.

Comment on how one or more of these implementation factors may account for the Toyota safety scandals and the company's current failure to accomplish their mission.

The response should discuss:

How do the strategic implementation factors contribute to the safety scandals currently facing Toyota?

Feel free to concentrate and go in depth on any one of these three, the structure, culture, and controls. You may pick one of these and really get in to depth. OR you can take all three of these issues and give a cursory overview of how these factors have impacted Toyota's ability to achieve their mission.

Solution Preview

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Toyota's mission

Toyota's mission statement clearly states that its aim is to make better cars and contribute to the society. The organization has also been known for a strong commitment to putting customer first, practicing genbutsu, and providing high quality vehicles at affordable cost. To support this mission, President Toyoda is supported by a new management team. The management team, along with their usual functions would oversee new product development and technological development. The management team works to define the right way forward and implement effective product and market oriented management.


Through effective communication, aimed at addressing employee's issues, the management strives to create a structure that enables all employees to understand and implement customer first, genchi genbutsu, and imagination and creativity. The structure is based on flexibility of the organization to respond to rapidly changing environment. Toyota flexible production system enables them to stop the production to identify and solve the cause of the problem. They carry almost no work in inventory.


The management team has immediate control over quality issues. The Toyota Production System is known in the world for being the best in the class. Ideally quality issues are identified and resolved during ...

Solution Summary

This solution provides a detailed sample essay analyzing how Toyota uses structure, controls and culture to implement their strategy and fulfill their corporate mission.