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Hospitality Management Crisis Plan

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Create a hospitality management crisis plan to present to a potential client looking to hold their annual conference at my resort. They (Moray Enterprises) first want to ensure that we (Baderman Island Resort) has a solid crisis plan in place in the event a hurricane occurs. This conference takes place at the peak of hurricane season!

The two plans should be based on a Technology Plan and an overall Security Plan.

Examples of points to include: Technology Plan- how do the elevators operate during a hurricane? Is there a way to secure guests' rooms while power is out (electronic locks?)? How are people checking in when the systems are down?

Security Plan: Do people evacuate? Where are the safest exits? How are mass messages communicated in such a huge facility?

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Examples of points to include: Technology Plan- how do the elevators operate during a hurricane? Is there a way to secure guests' rooms while power is out (electronic locks?)? How are people checking in when the systems are down?
Baderman Island Resort is well prepared for the hurricane season. The hospitality management crisis plan will ensure that the conference participants from Moray Enterprises will have a comfortable conference even if a hurricane strikes Baderman Island Resort.
The technology used at Baderman Island Resort ensures that the guests will be protected from a hurricane. First, if the electric supply breaks down, Baderman Island Resort is adequately equipped with captive power generators that will automatically operate and power up all emergency lights, equipment, and elevators. . However, if in the unlikely situation that even the electric generator system does not work or is struck down by a hurricane, essential electrical equipments have standby batteries that ensure that these equipments continue to function. The elevators have automatically rechargeable batteries ...

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Hospitality: Internal and external crisis situations, steps to manage situations, risks; difference in crisis management vs contingency planning

1.) What are some examples of internal and external crisis situations? What steps should be taken to manage these situations? What risks are associated with improperly implementing a crisis management plan?

2.) What is the difference between crisis management and contingency planning? Which one is more important in the hospitality industry? Why?

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