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Narrative of a job interview for Home Depot

See attached job title file.

You are applying for a job as an exempt status night shift supervisor at Home Depot. You used to work at Lowe's, but seeing no opportunity to advance, you decided to apply for the job at Home Depot. You have one 14-year old son, are divorced and have your mother living with you who helps look after your son and the apartment in which you live. Lately she has had some heart trouble and is on medication. You have 5 years working at Lowe's and are a quick learner. Currently you have just finished your Business degree and want to put your knowledge to use. You are a people person but are aware that you do not handle stress as well as you might. However, you do need the job for financial reasons and you have met the minimum requirements as listed in the advertised job description. (Refer to the job description you created during Unit 4.)

You e-mailed your resume and received a call for a job interview for Tuesday at 10 am. You arranged for time off your day shift at Lowe's so you could attend the interview. You arrive on time and the hiring manager calls you into the office.

Fill in the blanks with your own responses. The interviewer is using a series of competency-based interview questions, so be sure to address each part of the question and provide specific examples that clearly demonstrate your ability to perform the required job duties and responsibilities. Use your reading assignment for this week to help you respond to the questions. You are also encouraged to conduct your own outside research to help you complete this activity.

Interview
Hiring Manager (HM) Good morning.
You:
HM: I am glad you could join me today. I see from your resume that you have experience in this industry. Tell me how your past work experience at Lowe's has prepared you for the position here at Home Depot.
You:
HM: Working at night is a bit different than working in the daytime. Describe some work experiences you have had while working at night that demonstrate the difference between nighttime and daytime work.
You:
HM: As a supervisor you will be expected to communicate effectively with your employees and resolve disputes white the store manager is off duty. Has there ever been a time when you resolved a conflict on the job without the help of a superior? What were the results of your actions?
You:
HM: Being a Supervisor creates some demands in terms of dealing with a diverse workforce. Sometimes it is necessary to make difficult decisions. How would you handle a scenario in which an employee who reports to you has repeatedly been late but has never been disciplined due to their personal situation of tending to a dying parent?
You:
HM Interviewer 1: Do you have any questions for me at this time?
You:
HM: Thank you for coming in today to speak with me. We will be in contact by e-mail in approximately one week. We appreciate your time.
You:

To successfully complete the projects, the following are the minimum requirements:
? Respond to the interview questions provided.
? Provide specific examples from past work experiences that demonstrate your ability to perform the job duties and responsibilities.
? Conduct your own outside research to help you create a more realistic responses.

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Solution Preview

Hiring Manager (HM) Good morning.

You: Good morning.

HM: I am glad you could join me today. I see from your resume that you have experience in this industry. Tell me how your past work experience at Lowe's has prepared you for the position here at Home Depot.

You: Lows and Home Depot have a lot in common. They are both large home improvement specialty retailers, with a large customer base and numerous stores nation-wide. During the last 5 years of me working at Lowe's, I had the pleasure of working in many different departments, giving me exposure to numerous areas of this expanding industry. I am very comfortable with different home improvement products and services, and I understand and appreciate the importance of excellent customer service. I am confident that my experience, coupled with my recently obtained business degree, will meet and exceed your expectations.

HM: Working at night is a bit different than working in the daytime. Describe some work experiences you have had while working at night that demonstrate the difference between nighttime and daytime work.

You: Night and Day shift are different, but they both have the same goal which is to serve their customers. In my experience, where the difference comes in is in the amount of foot traffic a store would get during the night as opposed to during the day. Moreover, the customer base is a bit different in night shift, in comparison to day shift. Night shift usually caters to professional contractors; those that are too busy to shop during the day, or those that work nights ...

Solution Summary

This solution provides interview conversation between home depot hiring manager and the applicant. The solutions shows adequate responses to some of the most common interview questions.

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