Incident Response Plans

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Please find guidelines and ideas for Operations Management down below.
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Running Head: OPERATIONS MANAGEMENT

Operations Management

Answer 1
Incident Response Plans
Incident response plan is associated with security related incidents in computing systems and networks. These plans are related to different cases like for IT, human resource, natural disaster etc. Incident may be related to any form like, technical, human and natural. These plans are titled according to the particular incident. It is an organized approach to address and manage the outcome of a security attack (Schultz & Shumway, 2001). The main aim of this is to handle the situation in a better way that limits damages and decreases recovery time and costs. The incident response plan discusses about the process of pass information to appropriate personal, assessment of the incident, minimize damage and response strategy.

It provides a process that should be followed during the incident. Incident response is conducted by incident response team that includes security and general IT staff, representatives of legal, human resources and public relations departments. It is helpful to define the areas and responsibility and establish procedure to manage various security incidents. Incident plan involves a policy (Schultz & Shumway, 2001). For handling effectively an incident, various steps are there such as preparation, identification, containment, eradication, recovery and lessons learned (SANS, 2011).

In this process, organization firstly teaches users and IT staff to respond quickly and correctly towards computer and network security incidents. After that, team takes actions to decide the fact of security incident. The team checks security problem and takes actions to prevent further damages and discover the cause of the problem (SANS, 2011). After the identification of root cause, all viruses and malicious codes are removed. With the help of clean backup files, data and software are restored and team learns a lesson for handling ...