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Human Resource Professional Evolution

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The case study topics addressed are:
- Compare your view of the current role of a human resource professional to the future role.
- Compare the varying levels of demand upon the human resource professional throughout time.
- Identify the forces that will mandate the evolution of the human resource role.

The Human Resource Professional (HRP) has moved out of the "compliance officer" role of managing paperwork to being more active in managerial decisions such as hiring, disciplinary actions and even representation during employee complaints. The HRP has grown out of an administrative support function into that of a content expert. Social media is, and will likely remain, a huge driving factor behind what HRPs know about employees and potential job candidates. This solution addresses all of these issues and more; in explaining where the HRP employee has come from - and likely what the future holds.

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Solution Preview

Human resource professionals (HRPs) today manage a multitude of complex issues. With recruitment and hiring, pre-screening candidates, skills testing and interviews, which must be conducted in a manner that is not discriminatory. Many HRPs are also heavily involved with both federal, state and local government compliance issues. This may include verification of employment eligibility (I-9 processing) and filing of federal reports such as the Equal Employment Opportunity census (EEO-1 or EEO-4). HRPs are often the primary contact for agencies such as the Occupational Health and Safety Association (OSHA); which investigates significant workplace injuries and accidents. Depending on the employer size, HRPs may have a title of "Specialist" - which means they are responsible for a few common human resource tasks; or they may be "Generalists" managing all facets of an HR program.

The future role of HRPs will rely heavily on social media. Reaching prospective candidates will have the most success by ...

Solution Summary

The Human Resource Professional has evolved over the decades from a "paper pusher" of government compliance and benefit enrollment documents, to a partner in planning and budgeting for a costly resource of any organization - their employees. This solution is over 600 words in length and discusses current and future roles of the Human Resource professional; along with factors that will impact how the job is done.

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The evolution of the role of a Human Resource professional

1. How has the role of the Human Resource professional evolved to a role that is both administrative and strategic? Given what you have read, describe what you view as the overarching purpose of the Human Resource function. From your own workplace, do you see evidence of both administrative and strategic tasks that support the overarching purpose of HR?

2. The evolution of the Human Resource function has been propelled by contextual influences such as laws, regulations, globalization and technological changes. What, in your opinion, is the most forceful of the contextual influences that have driven the evolution of the HR function - taking it from an administrative role to the strategic role it plays in organizations today? Since the evolution of the role is continuing, share what you view as the contextual influences impact the function today. Include in your answer with examples from your own workplace if possible. You may also include examples from organizations you have knowledge of outside your own employer.

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