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Business Sweet Treats Organizational Culture

Based on your reading, respond to the following hypothetical (using your company) in a detailed substantial two-three page written response. Make sure that your response incorporates every item under the Writing Requirements section below as well as the material from the text. Your response should also address all issues relative to the socialization process as noted at the end of the hypothetical under the heading Issues.

Your job is to discuss how each socialization issue affects organizational culture, the culture of your organization, and finally how the socialization issues will be addressed by you (how will you resolve the issues?) Remember to use sections and section headings (APA headings). Remember to incorporate the material from Chapter 7, elaborate in great detail when writing your responses, and provide examples when explaining an issue, etc.

Hypothetical

Due to rapid growth of your organization, you hired 25 new employees. Your new staff members were hired based on their education and the knowledge, skills, and abilities required to perform their respective job duties. Six months have passed and you hired an additional 25 employees using the same criteria identified above. Three months later, you begin to notice that the culture of your organization is in bad shape. The new employees are being treated in a disparate manner and there are a plethora of issues surrounding the culture of your organization. Today, May 25, 2007, you overheard two new employees (who happen to be your top performers) discussing plans to look for new employment. The employees mentioned the terrible culture of your organization and stated that it was worse than a prison boot camp. You have noticed socialization problems but due to your busy schedule, you have not been able to address them. Specifically, you have noted the following issues with regard to the socialization process for new employees:

Issues (students should address every issue below. All socialization issues noted below are in Chapter 7)

The original twenty-five employees refuse to allow the newest group of employees share equipment needed to perform job duties.

Formal tactics

Random tactics

Variable tactics

Original employees take lunch at the same time.

Original employees believe they are superior to the new employees

Rites of passage problems between the old and new employees

Stories about the seniority of the older employees

Disjunctive processes occurring

Divestiture issues

Writing Requirements:

Students must incorporate all of the following in the final document:

The culture of your organization
Socialization and Socialization Tactics
Organizational Ethics
Property Rights
Managing Organizational Culture
Social Responsibility
All socialization issues (under the Issues heading above)

Recommended Outline: Begin by discussing your organizational culture and then move forward.

Attachments

Solution Preview

Recommended Outline: Begin by discussing your organizational culture and then move forward.

Organization culture
Continuing with the previous response which I submitted to you earlier, Organizational culture can loosely be defined as the shared assumptions, beliefs, and "normal behaviors" (norms) of a group. These are powerful influences on the way people live and act, and they define what is "normal" and how to sanction those who are not "normal." To a large degree, what we do is determined by our culture. Culture is very powerful. (One example is the cultural change effort at British Airways, which transformed an unprofitable airline with a poor reputation into a paragon of politeness and profit). (Tool pack)
Thus Organizational culture can be expressed in:
Distribution and practice of the authority
How people are and feel rewarded, organized and controlled
The values and work orientation of staff
The value placed on planning, analysis, logic, fairness etc
How much initiative, risk-taking, scope for individuality and expression is given the employee
The rules and expectations about such things as informality in interpersonal relations, dress, personal eccentricity

Our organization culture
We believe in collegial model. Our organization culture emphasize on partnership with a managerial orientation of teamwork. The employees in turn are oriented towards responsible behavior and self-discipline. The employee need that is met is self-actualization. The performance result is moderate enthusiasm.
J.A. Chatman and K.A. Jehn in 1994, identified seven primary characteristics that define an organization's culture: innovation, stability (maintaining the status quo versus growth), people orientation, outcome orientation, easygoingness, detail orientation, and team orientation. At sweet treats we have got the culture of innovation, adaptation and learning in order to make our products unique and to delight our customers. We share the values of diversity and adaptation. Thus we have got the strong culture as staff responds because of the alignment with the organization's values. This is because of our culture of innovation, developing leadership, diversity and local adaptation.
Due to our rapid growth currently our organization comprises of individuals from different cultures and backgrounds. Thus now there are differences in communication styles, task completion and attitudes on disclosure. (Bibikova & Kotelnikov, 2005) These differences make human resource management more challenging.

Socialization and tactics
Socialization is an important tool to make the new employees aware about the organization's culture and norms. There is lack of effective socialization in our organization which is leading to the frustration and cultural conflict between new and old employees. My suggestion is following:
When confronted with a new team or group and faced with certain cues as to how to behave, individuals rely on the behavior that has been learned from their own culture (Thomas, J., 1999). Some of the characteristics of this mechanism can be damaging ...

Solution Summary

Based on your reading, respond to the following hypothetical (using your company) in a detailed substantial two-three page written response. Make sure that your response incorporates every item under the Writing Requirements section below as well as the material from the text. Your response should also address all issues relative to the socialization process as noted at the end of the hypothetical under the heading Issues.

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