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Taiwan Semiconductor Manufacture Company (TSMC)

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This is a MBA Master work for Case Study of "Taiwan Semiconductor Manufacture Company (TSMC)."

1. Explain the HR transformation at TSMC.
2. Analyze the HR issues at TSMC, and current issues in Human Resources Management. How to solve problems?

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HR Transformation at TSMC
Human Resource transformation refers to massive restructuring that took place in the last decade and which changed the role of HR from being administrators to people involved in high-level strategic decisions. TSMC transformed its HR functions to transform the company's vision to HR's vision which was to be World class HR for World class TSMC with World class People. The repositioning of HR changed HR's role from being administrator, gate-keeper, and controller to that of a strategic-partner, service provider, change agent, and employee champion. This repositioning was achieved through channels such as cultivating new mindset and building new capability and capacity.
The HR transformation process started in 1999 with the following objectives:
? Commitment on vision, mission, and social contract
? Cultivation of new mindset
? Teaming up
A blueprint was made for the transformation which could be summarized as below:
1. Dissolution of Traditional HR
 Self-service employees & managers
 Outsourcing
2. HR Servicing Line Organization
 Service Provider Orientation
 Business Orientation
3. Performance Consulting
 Organization Effectiveness & Development
 Performance Consulting
4. Managing People Asset
 Knowledge Management
 People Asset Strategy
An HR competency model was created which was based on basic business principles and which covered parameters like personal attributes, leadership attributes, business orientation, working with partners, and making thing happen. This resulted in creating a high performance team which ...

Solution Summary

The expert explains the HR transformation at TSMC. The HR issues at TSMC are analyzed.