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    Process Flow for Self Checkout at Grocery Store

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    Process Improvements:

    • Install self checkout lanes in all Walmart stores
    • Give customers the ability to scan produce items
    • Provide more space where items are bagged since the space is small and items cannot be removed from bagging area until all items are scanned
    • Provide option for customer to remove/delete an item rather than waiting on a Walmart associate to perform this function
    • Have an associate available at self checkout lanes in the event a customer is having problems

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    Solution Preview

    The Process Flow is attached in this response. In a business process flow normally we do
    not use decisions tress but if you want you can use decision trees like Does the store have enough space for ...

    Solution Summary

    The Solution contains a sample process flow for self check out for Grocery store. This is a high level process flow and many more steps can be further added as per requirement.