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Process Flow for Self Checkout at Grocery Store

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Process Improvements:

• Install self checkout lanes in all Walmart stores
• Give customers the ability to scan produce items
• Provide more space where items are bagged since the space is small and items cannot be removed from bagging area until all items are scanned
• Provide option for customer to remove/delete an item rather than waiting on a Walmart associate to perform this function
• Have an associate available at self checkout lanes in the event a customer is having problems

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Solution Summary

The Solution contains a sample process flow for self check out for Grocery store. This is a high level process flow and many more steps can be further added as per requirement.

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The Process Flow is attached in this response. In a business process flow normally we do
not use decisions tress but if you want you can use decision trees like Does the store have enough space for ...

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