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clear expectations and smooth communication

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What can be done to ensure clear expectations and smooth communication?

How could benchmarking be effectively used to achieve competitive advantage? Provide an example.

What information is gained through managerial accounting? How can a business use this information? As an investor in a small business, what sorts of things may concern you regarding a firm's financial statements?

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This answer offers cogent arguments relating to clear expectations and smooth communication

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What can be done to ensure clear expectations and smooth communication?
How could benchmarking be effectively used to achieve competitive advantage? Provide an example.
What information is gained through managerial accounting? How can a business use this information? As an investor in a small business, what sorts of things may concern you regarding a firm's financial statements?

Step 1
To ensure smooth communication and clear expectations, the company's strategic planning process should define overall direction and objectives. Each employee should know what is expected of him. It should be clarified how his job fits in with the strategic goals. The evaluation process of employees should begin before the evaluation period when the objectives and criteria for evaluation are communicated to them. The employees should also be informed of the support they will get for their performance from the company. The expectations should also be reinforced through culture, communications, and managerial responsibility.

Step 2
Benchmarking can be used effectively to achieve competitive advantage. Competitive advantage can be achieved either through ...

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