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Role of Empathy at Work

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This posting considers what role should empathy play in today's workplace. If you were building an organizational communications structure from scratch, what would you consider to be the top five characteristics it would need to have to ensure a smooth flow of information throughout your organization?

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By looking at empathy at work, this solution offers ideas about climate and individual improvement.

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As you examine the role should empathy play in today's workplace, please note that some ideas for its use include better communication among employees and employers, a stronger emphasis on multicultural diversity/better use of tolerance and equity, increased team productivity, better listening skills, and improved collaboration skills. Empathy ...

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